Privacy Policy

1. Introduction

Welcome to OpenStars ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

By accessing or using OpenStars, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, company name, password, and profile details
• Company Information: Industry, stage, traction metrics, pitch deck, and fundraising goals
• Payment Information: Billing address and payment method details (processed securely via Stripe)
• Communications: Messages, feedback, and support requests

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, clicks, and interactions
• Device Information: IP address, browser type, operating system, and device identifiers
• Cookies and Tracking: Session cookies, analytics cookies, and similar technologies

2.3 Information from Third Parties

• Social Logins: Information from LinkedIn, Google, or other social login providers
• Integrations: Data from connected services like Slack, Discord, or CRM systems
• Public Sources: Publicly available company and investor information

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Match you with investors, talent, and advisors based on your profile
• Improve Platform: Analyze usage patterns to enhance features and user experience
• Personalization: Customize recommendations and content based on your preferences
• Communications: Send service updates, investor alerts, and marketing communications
• Security: Detect and prevent fraud, abuse, and security incidents
• Legal Compliance: Comply with applicable laws and legal obligations

4. How We Share Your Information

We may share your information with:

• Investors: When you request introductions or matches (with your consent)
• Service Providers: Third-party vendors who help us operate our platform (e.g., hosting, analytics, payment processing)
• Business Partners: Integration partners when you connect third-party services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption in transit (TLS/SSL) and at rest (AES-256)
• Regular security audits and penetration testing
• Access controls and authentication requirements
• Secure data centers with SOC 2 Type II compliance
• Employee security training and background checks

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 7 years.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we use your information

To exercise these rights, contact us at founders@openstars.ai

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses for transfers from the EU/EEA.

9. Children's Privacy

OpenStars is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on our platform. Your continued use of OpenStars after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: